FREQUENTLY ASKED QUESTIONS

Which payment methods and currency does VAMOSHE accept?

We accept localised payment methods including; Visa, MasterCard, American Express, Google Pay, Apple Pay, WeChat Pay, Alipay, Payme and many more. We process all transactions in the Hong Kong Dollars.

Which countries does VAMOSHE ship to?

VAMOSHE ships locally inside Hong Kong, with free shipping. 

How long does delivery take and how much will it cost? 

We ship quickly! and offer free local shipping on all orders. Delivery times vary between regions however will normally be received within 1 to 2 business days. Your items will be dispatched within 24 hours of placing the order (excluding weekends and public holidays). Upon dispatch, you will receive a shipping reference to track the status of your delivery.

Will I have to pay duties?

We ship directly from the Hong Kong. No duties will be charged when shipping within the HK.

How can I track my order?

Once your order has been dispatched, you will receive an email containing your SF tracking number to track your package via http://www.sf-express.com/hk/tc/.

Which size should I order if I am between sizes?

VAMOSHE shoes fit true to size. Please check the size chart within the product information for specific advice on your preferred style.

If you would like further help with sizing, please email our fit experts at vamoshe.jm@gmail.com.

Try from the comfort of your home | Free shipping on all styles. Luxury gift wrapping included always.

Can I use two discount codes at checkout

Only one discount code can be used for each purchase. We suggest you apply the discount code with the highest value or which expires the earliest and save the other for your next purchase.

What if an item is out of stock?

If an item is out of stock, please contact vamoshe.jm@gmail.com for restocking information.

Can I pre-order an item?

We offer the option to pre-order selected styles. You will be notified if an item is available for pre-order and it’s expected dispatch date at the time of adding it to your cart. Your credit card will be charged at the time of order in order to secure. For further information on pre-order items, please contact customer service at vamoshe.jm@gmail.com.